Privacy Policy

Zafirah Heritage Arts & Atelier (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our digital platforms.

By accessing or using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Information that can identify you personally, including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Company name

  • Billing or shipping information

  • Any information you voluntarily provide via contact forms, inquiries, or subscriptions

b) Non-Personal Information

Information that does not directly identify you, such as:

  • Browser type and version

  • Device information

  • IP address

  • Pages visited and time spent on the website

  • Referring URLs and usage data

 

2. How We Use Your Information

We use the collected information for purposes including:

  • Providing and managing our services

  • Responding to inquiries and requests

  • Processing transactions and communications

  • Improving website functionality and user experience

  • Sending updates, newsletters, or promotional materials (with consent)

  • Ensuring website security and preventing fraud

  • Complying with legal obligations

 

3. Legal Basis for Processing (GDPR)

We process personal data based on one or more of the following legal grounds:

  • Your explicit consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests, provided they do not override your rights

 

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve performance.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain functionalities of the website.

For more details, please refer to our Cookie Policy.

 

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information.

Your data may be shared only with:

  • Trusted service providers (hosting, analytics, payment processors)

  • Legal authorities, if required by law

  • Third parties with your explicit consent

All third parties are required to handle your data securely and in compliance with applicable laws.